Introduction

Intention Coaching Limited (“we”, “us”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose personal data in compliance with the Personal Data (Privacy) Ordinance, Cap. 486 of Hong Kong (“PDPO”).

Personal Data We Collect

We collect personal data necessary for providing coaching and training services, which may include:

• Identification details (e.g., name, job title, company).
• Contact information (e.g., email address, phone number).
• Professional background relevant to services provided.
• Account and usage data such as login credentials, IP address, device information, and cookies.
• Communications and feedback submitted through our website or other channels.
• Payment details when processing transactions for our services.

We only collect data strictly necessary for these purposes and inform users at the time of collection.

Use of Personal Data

Your personal data is used to:

• Deliver, manage, and improve our coaching and training services.
• Communicate with you about our services, updates, and marketing (with opt-out options).
• Process payments and manage accounts.
• Comply with legal obligations and respond to lawful requests.
• Analyze service usage to improve client experience.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website and for analytics purposes. You can control cookie preferences through your browser settings.

Data Sharing and Disclosure

We share personal data only when necessary, including:

• With trusted third-party service providers who assist us (such as cloud platforms, payment processors) under strict confidentiality agreements.
• Affiliates or partners as needed for service delivery.
• In connection with business transfers or legal requirements.
• With your consent.

All cross-border data transfers comply with PDPO’s requirements.

Data Protection and Security

As a small business, we do not maintain our own dedicated data security infrastructure. Personal data you provide is stored and processed by our carefully selected third-party service providers who maintain industry-standard security measures such as encryption and access controls. We regularly review their compliance with applicable data protection standards.

In the event of a data breach involving significant risk, we will notify the Office of the Privacy Commissioner for Personal Data and affected individuals promptly as required by Hong Kong law.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined or to meet legal obligations. Unnecessary data is securely deleted.

Your Rights

You may request access to, correction, or deletion of your personal data by contacting us at admin@intentioncoaching.com. We will respond in accordance with PDPO.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors, and any such data discovered will be deleted.

Changes to This Policy

We may update this policy occasionally. Updates will be posted on our website with an updated date. Continued use of our services constitutes acceptance of these changes.

Contact Us

For questions or requests related to this policy, contact us:

Intention Coaching Limited

13th Floor, Teng Fuh Commercial Building, 333 Queen’s Road Central , Hong Kong
admin@intentioncoaching.com
www.intentioncoaching.com/contact